The Community Development Financial Institutions (CDFI) Fund has embarked on a Listening Tour in efforts to solicit public input regarding various topics including program effectiveness, access, and customer service.
New York was the fourth out of five stops, with the session populated with a diverse group of banks, service providers, microlenders, and credit unions. Each had to ability to speak on how each program uniquely impacts their communities.
Highlights from the session include analyzing the programs effectiveness, and deliberating how to move forward to even greater responsiveness. The future’s framework is seemingly consisting of smart merges, further technology integration, and creating awareness for all CDFI’s.